We accept the following methods of payment for purchases:
Online gift certificates
Dima Steesy gift cards
We do not accept:
It depends on what state you live in. Applicable sales tax will be included on all orders based on shipping address.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Please allow 5 - 10 business days for delivery.
Pending order verification and credit approval, orders placed on this website will ship within 1-5 business days. Due to our small studio, at this time, we do not offer expedited shipping methods. Thank you for your understanding!
We endeavor to ship your purchase as quickly as possible, in order to meet your estimated delivery date. Estimated delivery dates are calculated prior to order verification and credit approval. Delays in order verification or credit approval could result in a later delivery date.
We are proud to offer free shipping on any order to all United States, FPO, and APO addresses.
Orders to international addresses will be subject to a $30 shipping and handling fee.
Shipments to U.S. addresses and P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business-Day, Next Day, and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery.
We do not, have not, and never will condone animal testing in the beauty industry. We are very proud that all of our products are cruelty-free.
In this modern age, there is no need to test skincare products on animals.
Brands that continue to do so should be ashamed of themselves. Major companies let down compassionate consumers everywhere by choosing profits over principles. Cruel and deadly tests on animals are cheaper but have less classification accuracy than the lab tests that we use for skin corrosovity and irritation.
Our products are measured using three-dimensional human skin equivalent systems such as EpiDerm and SkinEthic. Additionally, some of my products are tested on EpiSkin (a model of reconstructed human epithelium) and a variety of sophisticated, computer-based Quantitative Structure Activity Relationship (QSAR) models that predict skin corrosivity and irritation by means of correlating a new drug or chemical with its likely activity, properties, and effects with classification accuracy between 90 and 95 percent.
Our ingredients are both imported and domestic in origin. For example, silica mud for our mask comes from Iceland while the jojoba for our moisturizer comes from New Mexico. Actual manufacturing is done in our lab in Canada. Specific ingredient information and can be found on the specific product page along with other details about each of our products.
Refrigeration helps keep the products fresh. Light and heat can damage natural, live products. If you do not refrigerate them, store them in a cool, dark, dry place. Always make sure lids are closed tight.
We are incredibly proud of our products for their natural, organic, wildcrafted, or naturally-derived ingredients and have even gone so far as to include a full and complete ingredient list for every single product on my website. We believe we are one of the only skincare brands in the nation to do this.
A few of our products have glycol in them which is used to attract moisture to the skin and to help keep the products stable. Glycol is a non-harmful, non-toxic synthetic ingredient that we decided to use in some formulas due to its stabilizing properties. Without it, due to varying Ph levels in the formula and chemical interactions, the product would degrade and destabilize very quickly leading to an incredibly short shelf life of just days.
Synthetic ingredients can be safe and sustainable, and natural ingredients can be harmful and unsustainable. Clean beauty isn’t about “synthetic vs natural,” but instead about carefully evaluating ingredient sources for their potential impacts.
We always aim for make sure my customers love my products, but if you do need to return or exchange an item, we are very happy to help. Just email Dima directly at email@example.com and we'll take you through the process.
Because the products are made from natural and organic ingredients, we can only guarantee the product's effectiveness 18 months from when the product was made if stored properly. We recommend using all products within 6 months from purchase for best results.
You can contact us via email at firstname.lastname@example.org! We will be very happy to assist you.